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Standard implementation takes four days and is covered by your plan’s one-time set-up fee — £99 on Starter, £149 on Growth, £299 on Scale, with no hourly consulting bills attached. We waive it for agencies that sign up on the day of their demo.

• Day 1 — Configuration and migration: your corridors, qualification threshold, document checklists and branding are set up, and existing student records are migrated by us.
• Day 2 — Channels connected: WhatsApp Business, email, calendars and any CRM integration are wired up and tested against real message flow.
• Day 3 — Counsellor training: live sessions on demo data or authorised, redacted cases, plus recorded walkthroughs for new starters later.
• Day 4 — Go live, watched: you run on the platform while we monitor closely and fix friction as it appears, then a short review call.

Standard implementation runs over about four days and is covered by your plan’s set-up fee. Express set-up is an optional add-on that compresses it into one day, for a further one-time fee of £99 on top of that set-up fee. You still get configuration and migration, channel connections, counsellor training and go-live — just run back-to-back in a single day, with our team dedicated to your rollout for that day.

Express set-up suits agencies who need to be live for a specific intake deadline. To book it, mention Express set-up when you sign up or email support@admitai.co.uk and we will schedule a day that works for your team.

No. AdmitOps connects to WhatsApp Business, Gmail or Outlook, and common education CRMs including Meritto and LeadSquared. Most agencies run it alongside what they already have for the first few months, then consolidate once the team trusts it. Migration of your existing student records is included in setup.

All five modules — AdmitOps, Market IQ, Founder IQ, Settle IQ and Risk IQ — are included on every plan. The tiers differ on seats, branches and support, not on what the software can do. Each plan carries a one-time set-up fee — £99, £149 and £299 respectively — which we waive for agencies that sign up on the day of their demo.

As a rough guide: Starter (£49/month) suits solo consultants and new agencies — one counsellor seat, one branch and 30 students a year. Growth (£99/month) is the standard deployment for an established agency — 3 seats across 3 branches and 100 students a year, plus unlimited campaigns, proactive Lead Finder, offer letter capture, university evidence packs and a custom Student Hub subdomain. Scale (£199/month) is for multi-branch groups and representative networks — unlimited seats, students and branches, multi-branch dashboards, the sub-agent register, network-wide commission control and priority support.

If you are not sure, compare the plans or book a demo and we will tell you honestly which tier fits your volume — including if the answer is “not yet”.

Email support@admitai.co.uk with the counsellor’s name and email. If you are within your plan’s included seat count we add them the same day; if you need more seats than your plan includes, we will confirm the adjustment before making any billing change.

Onboarding, data migration and training are covered by a single one-time set-up fee — £99 on Starter, £149 on Growth, £299 on Scale, waived if you sign up on the day of your demo. It covers configuration of your corridors and document checklists, migration of existing student records, connecting your channels, and live counsellor training. See “How does implementation actually work?” above for the day-by-day breakdown, or “What is Express set-up?” if you need it done in a single day.

They are the three modules that sit around AdmitOps in the same sidebar, all reading and writing the same student record. Market IQ covers everything before a student reaches a counsellor. Founder IQ is the view of the business itself. Settle IQ covers the student after the offer. All three are live in the platform today.

Above the four sections sit Dashboard, Inbox and Students, which are always available.

They are not priced separately. As of 29 August 2026 all five modules — AdmitOps, Market IQ, Founder IQ, Settle IQ and Risk IQ — are included on every plan, switched on from your first day. Starter at £49 a month gets the same modules as Scale at £199; what differs is counsellor seats, branches, automation volume and support.

If you were previously quoted separately for a module, that quote is superseded — email partner@admitai.co.uk and we will move you onto the current plan.

One thing is still quoted separately: Market IQ managed services, where our team runs your marketing, branding and outbound sales rather than you running the module yourself. That is an optional monthly retainer on top of your subscription, not a feature unlock. No obligation, and no sales sequence afterwards.

Four: Lead Finder for proactive discovery on public forums and social platforms, Campaigns for segmented WhatsApp and email broadcasts, Lead Capture for inbound enquiries scored and routed from every channel, and Referrals for the tiered student referral programme.

Four: AQF Compliance for evidence against the National Code, Analytics for corridor and counsellor KPIs, CommissionIQ for commission due, chasers and reconciliation, and Forecasting for intake forecasts from the live pipeline.

Seven: Academic Support, Interview Preparation, Accommodation Finder, Forex, Banking & Insurance, Career & Work Rights, Wellbeing Check-ins and Alumni Engagement.

Individual partner integrations behind accommodation, forex and insurance depend on the commercial agreements in place for your corridors. We confirm which are available to you during discovery.

Not yet. The seven Settle IQ screens run in the agency workspace, where your counsellors deliver the service. Surfacing them to students inside the Student Hub itself is separate work and is not live — see Student Hub for the screens students have today.

Yes. Sidebar visibility is configurable per agency for both the staff dashboard and the student portal, so a section you do not use can be hidden rather than sitting there empty. Dashboard and Settings cannot be hidden, because the surface stops being usable without them. Tell us at support@admitai.co.uk which entries you want hidden and we will set it.

WhatsApp Business API, Gmail, Outlook, Meritto, LeadSquared, Jotform, Google Calendar and Zoom or Google Meet. If a tool you rely on is not listed, tell us — integration requests are logged and prioritised by how many agencies ask for the same one.

For initial intake — qualifying a lead over WhatsApp, for example — yes, the AI can respond directly, and every message is logged to the student record in real time so your team can see it as it happens. Anything higher-stakes, like an assessment report or visa guidance, goes through a counsellor review gate before it reaches a student. Consent and suppression handling for outbound messages is enforced at the send layer in line with GDPR and PECR.

Channel connections are part of Day 2 of onboarding for anything already supported (Day 1 if you have booked Express set-up). To add one after go-live, email support@admitai.co.uk with which system and what you need it to do — we will confirm feasibility and timeline.

• UK GDPR and DPA 2018-aligned controls
• AES-256 encryption at rest; TLS 1.2+ in transit
• Logical tenant isolation with scoped access controls
• Documented retention and deletion workflows
• Human review gates for student-facing AI outputs

Your agency’s data is used to run your workspace, not treated as free training material for us to hand elsewhere. For the precise contractual language — the kind of thing your legal team will want in writing, not in a help article — request our Data Processing Agreement from privacy@admitai.co.uk or see Data processing.

Email security@admitai.co.uk directly with what you found and how to reproduce it. Treat it as P1 — see “Response times & escalation” below for what happens next. Please do not post details anywhere public first.

Email support@admitai.co.uk to request an export of your student records and documents. Retention and deletion after export follow the documented workflow in your Data Processing Agreement — ask privacy@admitai.co.uk for the specifics that apply to your contract.

Yes. Suppression lists and opt-out handling are enforced at the send layer, in line with GDPR and PECR, before any outbound WhatsApp or email message is sent.

DocuFill’s four-point check most often flags one of: a name mismatch between documents, an expired document, an unreadable or low-resolution scan, or a mismatched document type (a bank letter uploaded where a bank statement is expected). Ask the student to re-upload a clearer copy of the specific flagged document — the portal tells them exactly which one and why.

Because reports are counsellor-released, catching it before it reaches the student is exactly what that review step is for — do not release it. Email support@admitai.co.uk with the student reference number and what looks off (a specific university, probability, or figure). Please do not send the student’s documents — the reference number is enough for us to look up the record.

First check whether it is one student or several, and one counsellor or the whole team — that alone usually tells us whether it is a connection issue on your WhatsApp Business account or something on our side. Then email support@admitai.co.uk with that detail plus roughly when it started.

Ask them to use the forgot-password link on their portal sign-in page first — most login issues are an expired link or a mistyped email. If that does not resolve it, email us the student reference number (not their password or documents) and we will check the account directly.